REFINED PAPER
Refined. Supported. Seen.
Executive Operations Support for Nonprofits
Building the systems, structure, and workflows that help mission driven organizations run with clarity and ease
Structured Support. Seamless Execution. Exceptional Care.
Desiree Moore
I provide executive operations support for nonprofits, helping purpose-driven leaders build the systems, structure, and workflows that improve how their organizations run. I support executive priorities and strengthen internal operations to create clarity, alignment, and ease across teams so leaders can stay focused on their mission with confidence.
Refined Paper Mission Statement
At Refined Paper, we believe every leader deserves support from someone who truly believes in the work they do and genuinely cares for them as a person.
While technology and AI are powerful tools in today’s world, we believe nothing replaces the value of human presence, thoughtfulness, and care.
We bring both structure and heart to the leaders we support, taking time to understand how they work, learning their systems, and providing support that is personalized, intentional, and detail-oriented.
We don’t simply manage calendars or tasks; we see the person behind the role. We don’t just see names within an organizational chart; we show up with care, attentiveness, and a commitment to ease and excellence.
We stay ahead of the details, adapt to evolving needs, and build support around the person, not just the position.
To us, true support creates trust, ease, and the feeling of being genuinely seen.
Let’s Work Together
Proven Expertise in Executive Support
I bring a passion for organizing, coordinating, and building efficient systems that empower leaders and their teams. With experience supporting nonprofit executives in New York City, I understand the pace, complexity, and demands of mission-driven work.
Strategic Calendar Management
Calendar management is more than filling time slots; it’s about balancing priorities, capacity, and deadlines to support focus, productivity, and reduce overwhelm.
Communication & Team Coordination
I help strengthen communication and collaboration across teams by bridging gaps and improving alignment, whether virtually or in person. This supports smoother workflows and more connected, effective teamwork.
Meeting Planning & Coordination
I provide structured and thoughtful meeting planning support to ensure every meeting is organized, purposeful, and productive. This includes agenda development, scheduling, logistics coordination, materials preparation, and follow-up tracking. I focus on creating clear structure before, during, and after meetings so conversations stay focused and outcomes are actionable.
Board Support
I provide structured support for nonprofit board operations to ensure leadership stays informed, prepared, and aligned. This includes meeting coordination, agenda preparation, materials management, communication support, and follow-up tracking. I help ensure board members have what they need to engage effectively and that meetings run smoothly from preparation through execution.
Fundraising & Development Administrative Support
I support nonprofit development and fundraising teams by managing the administrative and operational details that keep campaigns and donor engagement running smoothly. This includes donor tracking support, data organization, campaign coordination, scheduling, communication assistance, and preparation of fundraising materials.By handling behind-the-scenes execution, I help development teams stay organized, focused, and better equipped to build and maintain meaningful donor relationships.
Mission-Aligned Support
I take time to understand each organization’s mission so I can provide support that is intentional, informed, and aligned with how the organization operates. Being in the same time zone allows for real-time responsiveness and stronger day-to-day support.
Employee Experience & Internal Operations
I help nonprofits build structured, people-centered environments by improving communication, refining workflows, and strengthening internal operations. My work creates clarity, consistency, and alignment so teams feel supported and equipped to do their best work.
Event Coordinator
Conferences, Galas, Board Meetings, and Special Events
Let me take the stress off your event day by providing calm, reliable day-of support. I help ensure everything runs smoothly from setup to closing, so you can stay focused on your guests and your mission. I stay behind the scenes, managing flow, timing, and communication so nothing feels overwhelming or disorganized. My goal is to bring ease, structure, and steady support so your event feels seamless from start to finish.
Day-Of Event Support Includes:
Guest check-in and registration support
Welcoming and directing attendees
On-site coordination of event flow and timeline
Supporting vendors and managing on-site communication
Assisting speakers, presenters, or VIP guests
Ensuring setup aligns with the event plan and timeline
Troubleshooting last-minute issues calmly and efficiently
Coordinating transitions between program segments
Supporting seating arrangements and guest guidance
Managing event materials (programs, signage, packets, etc.
Communicating updates to event leadership or team
What Nonprofit Leaders Are Saying
Desiree is exceptional to work with! Her intuitive understanding of the team’s needs, proactive approach, and impeccable organizational skills make her invaluable. Desiree's insightful questions, meticulous preparation, and delightful demeanor make her a pleasure to collaborate with.
Annie Keane,
Deputy Director, AFFCNY
Desiree Moore is a true task master. She took care of my everyday task so I can be creative to develop and support new projects. I appreciate her insights and feed back. she is a natural at asking inquisitive questions that makes me think outside of the box. She is a True delight to work with.
Amanda Lydon
Communication Consultant
The Woman Behind the Mission
Desiree Moore is a passionate problem-solver with over 10 years of experience in the nonprofit sector. Her work is rooted in a deep commitment to service, particularly her love for young people impacted by foster care and the adoption community.
Before stepping into executive operations support, Desiree worked directly with youth, encouraging, guiding, and empowering them through hands-on program support. Her dedication to service was nationally recognized in 2013 when she was honored by the White House as a Champion of Change.
Throughout her career, Desiree has supported some of New York City’s most impactful nonprofit organizations, working closely with executive leadership teams as well as individual executives. She brings a strong foundation in operations, communications, and program support, with a focus on creating structure, clarity, and ease behind the scenes.
She is the founder of Refined Paper, a virtual executive support service that partners with mission-driven leaders to streamline operations and strengthen organizational systems. Guided by her core values of order, integrity, and excellence, Desiree specializes in strategic calendar management, event coordination, communications, and operational support that keeps organizations running smoothly. Desiree may lead with calmness and care, but she is a steady force in managing complex operations and executing high-level events with precision and ease.
Outside of her work, she is a marathon finisher, having completed the NYC Marathon, and enjoys spending time with friends, discovering cozy coffee shops, and dreaming big. She is also a writer, podcaster, content creator, and soon-to-be author using storytelling as another way to inspire and connect.
